An international structure spun off from Michelin, focused on creating services beyond tires, with a 300-person leadership team.

– Support during the forming, storming, and norming phases of the leadership team.
– Assistance to the manager in shaping the team’s vision, identifying potentials to exploit, and deepening fundamental values.
– Definition of a customer service-centered culture by identifying key elements of the company’s DNA to develop.
– Co-creation of vision and operational action plans for the company’s future.

Provided support to the executive team over a period of four years by preparing and facilitating their quarterly two-day seminars. We covered topics related to human dynamics, as well as working sessions and the resolution of strategic and operational issues.